Privacy Policy

1. What Data We Collect

• When placing an order: Last Name and First Name, phone number, email address, and delivery address (city, postal branch number, or home address).

• When interacting via chat-bots and social networks (Facebook Messenger, Instagram Direct): we process your unique social network user identifier (Scoped ID), your profile name, and message text solely to provide technical support and respond to your inquiries.

• When publishing product reviews: username (author), product rating (number of stars), review text, as well as any media files (photographs) that you voluntarily upload through the review form.

• We also use cookies to improve website functionality and analyze traffic.

2. Purpose of Data Use and Public Display of Reviews

• Basic profile data and messages from chats are used exclusively for processing, fulfilling, and delivering orders, providing customer support, as well as communicating with you regarding your purchase status.

• Public nature of review content: please note that by filling out the review form, you consent to making your specified name, review text, rating, and uploaded model photographs publicly accessible to all visitors of diecast.com.ua on the respective product pages.

• By uploading images to a review, you confirm that you own the copyright to these photographs or have permission to publish them, and that they do not violate the rights of third parties.

• We do not use your personal information to send spam without your explicit consent.

3. Transfer of Data to Third Parties

• We transfer your confidential data (Full Name, phone number, address) only to logistics services (Nova Poshta, Ukrposhta, Meest, Rozetka Delivery depending on the selected delivery method) exclusively for the execution of order delivery.

• We never sell or transfer your personal data to third-party organizations for marketing or any other commercial purposes.

4. Security and User Rights

• We implement necessary technical security measures to protect your information.

• You have the right at any time to know what data we store, or request its complete deletion from our database (including the deletion of previously published reviews, photos, or chat-bot interaction history).

• To quickly withdraw your consent to data processing, you can use our dedicated request page: User Data Deletion.

5. Pinterest API Usage

Our website uses the Pinterest API to interact with content. By using our service, you acknowledge that our site is not endorsed by or affiliated with Pinterest.

• Data Usage: We use the Pinterest API to improve user experience and provide convenient access to our products.

• Data Deletion: If you disconnect your account or request data deletion, any information obtained via the Pinterest API is permanently deleted from our servers within 30 days.

• No Redistribution: We do not resell, redistribute, or share any Pinterest content or Pinterest-derived data with third parties.

Data Controller

FOP Leha Nataliia Yuriivna

TIN: 3048008305 | Cherkasy, Gogolya St., 137